Support
ChiltonDIY offers a number of avenues of support for all of our online vehicle repair manuals. If you ever get stuck on your do-it-yourself project, feel confident knowing that our team is available to help you solve your problem.
Customer Support
Non-technical issues such as billing, credit card inquiries, etc.
Chilton (Cengage Learning) Customer Support
1-800-354-9706, Opt #1, Opt #3
Customer Support hours are Mon-Fri 8am – 6pm EST
Technical Support
Technical issues related to computer hardware, software, browsers, etc.
Chilton (Cengage Learning) Customer Support
1-800-354-9706, Opt #2
http://www.cengage.com/support
Technical Support hours are Mon-Thurs 8:30am-9:00pm, Fri 8:30am-6:00pm EST
Refunds/Return Requests
As with many other electronic products, credits or refunds cannot be made after purchase.
Expect a completely new Chilton experience. A brand new information rich, community-driven Web site that keeps pace with the needs of today’s driver wherever your car and mobile devices may take you. And we want you to come along on the ride!
If you have ideas on how we can build you a better product, please share your thoughts with us in an email. And in the meantime, please drive safely!
