ChiltonDIY offers a number of avenues of support for all of our online vehicle repair manuals. If you ever get stuck on your do-it-yourself project, feel confident knowing that our team is available to help you solve your problem.
Non-technical issues such as billing, credit card inquiries, etc.
Chilton (Cengage Learning) Customer Support
1-800-354-9706, Opt #1, Opt #3
Customer Support hours are Mon-Fri 8am – 6pm EST
Technical issues related to computer hardware, software, browsers, etc.
Chilton (Cengage Learning) Customer Support
1-800-354-9706, Opt #2
http://www.cengage.com/support
Technical Support hours are Mon-Thurs 8:30am-9:00pm, Fri 8:30am-6:00pm EST
As with many other electronic products, credits or refunds cannot be made after purchase.